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Great software can be ruined by poor support system

Optimize your Certinia and Salesforce platforms with consultants experienced across enterprise CRM ecosystems

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Strategic Implementation for Maximum Impact

Leverage deep platform expertise to maximize the capabilities of Certinia and Salesforce

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A great platform is only as strong as the support behind it

Empower your team by optimizing Certinia and Salesforce with proven CRM and cloud specialists

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 We architect the right solution, implement, and manage it so that you can focus on your business.

Consultation & Implementation Services

CRM Consulting & Implementation

Sales Process Automation

ERP & PSA Consulting

IT & Digital Services

Customer Service Automation

Pedant IT is all about Technology

Implement Certinia and Salesforce the right way from day one. Selecting the right platform is only the first step – our structured approach ensures a scalable, reliable, and successful implementation.

We’re here for the long haul. After go-live, we provide ongoing support, enhancements, and optimization to ensure your platforms continue to evolve with your business needs.

Empower your teams to achieve maximum ROI. We deliver role-based training and adoption strategies that help users confidently and effectively use the system.

Improve efficiency and collaboration with seamless system integrations. We connect your core business applications to create a unified and dependable digital ecosystem.

Benefit from strategic guidance and proven best practices to optimize workflows, improve adoption, and maximize long-term value from your technology investments.

Implement Certinia & Salesforce right for first time! Choosing the right product is only the first step in your journey.

We’re Here for the Long Haul Many companies feel adrift after implementation, but not with Pedant IT.

Empower Your Team for Maximum ROI What’s the value of a powerful system if your team isn’t equipped to use it effectively?

Boost efficiency, strengthen teamwork, and create a seamless business environment with the right system integrations.

Gain strategic guidance and industry-leading best practices to maximize ROI, optimize workflows, and drive seamless user adoption.

About Our Team

At Pedant IT, our team brings together professionals from diverse industries, combining business insight with strong technical capabilities. With extensive experience working across leading CRM, ERP, and cloud platforms - including Salesforce and Certinia - our consultants deliver tailored implementation, support, and advisory services to organizations across multiple domains.

Our focus on quality, collaboration, and continuous improvement enables us to design reliable, scalable solutions that help our clients achieve long-term success.

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